Welcome to ZORVIAO. These Terms & Conditions govern your use of our website and your purchase of automotive accessories and products from ZORVIAO.

By accessing or using our website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by ZORVIAO.

Throughout the site, the terms “we”, “us”, and “our” refer to ZORVIAO.

ZORVIAO provides automotive accessories, vehicle enhancement products, and related products through our online store.

We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time.

2. Website Use

By using our website, you agree that:

• You are at least the legal age required in your country to use online shopping services.
• You will provide accurate and complete information when placing an order.
• You will not use our website for any illegal or unauthorized purpose.
• You will not attempt to interfere with the security or operation of our website.

We reserve the right to refuse service or terminate accounts that violate these terms.

3. Product Information

At ZORVIAO, we make every effort to ensure that product descriptions, images, specifications, and prices are accurate.

However:

• Product colors may vary slightly due to different screen settings.
• Product measurements may have minor variations.
• Some product images may represent usage scenarios and may not include all accessories shown.

We reserve the right to correct errors, update product information, or change product availability at any time.

4. Vehicle Compatibility

For automotive products, customers are responsible for confirming product compatibility with their vehicle before purchase.

Please check:

• Vehicle model
• Year
• Specifications
• Installation requirements

If you are unsure whether a product fits your vehicle, please contact our customer support team before placing your order.

ZORVIAO is not responsible for issues caused by incorrect vehicle information provided by customers.

5. Orders and Payment

When you place an order with ZORVIAO, you agree to provide accurate billing and shipping information.

After placing an order:

• You will receive an order confirmation email.
• Orders are subject to product availability.
• We reserve the right to cancel or refuse orders in certain situations.

Payments are processed securely through authorized third-party payment providers.

6. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to modify prices, promotions, and discounts at any time.

If a pricing error occurs, ZORVIAO reserves the right to correct the error and notify customers before processing the order.

7. Shipping and Delivery

Shipping times may vary depending on:

• Destination country
• Shipping method selected
• Product availability
• Customs processing

Once an order has been shipped, customers will receive tracking information when available.

ZORVIAO is not responsible for delays caused by:

• Customs clearance
• Carrier delays
• Incorrect shipping information provided by customers
• Events outside our control

8. Returns and Refunds

We want our customers to be satisfied with their purchase.

Returns and refunds are handled according to our Refund Policy.

Before returning any product, customers must contact our support team for instructions.

Products must meet return requirements, including:

• Unused condition
• Original packaging
• Proof of purchase

Please review our Refund Policy for complete details.

9. Intellectual Property

All content on this website, including:

• Logos
• Brand names
• Images
• Product descriptions
• Graphics
• Website design

is owned by or licensed to ZORVIAO and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use our content without written permission.

10. Third-Party Services

Our website may use third-party services, including:

• Payment providers
• Shipping partners
• Analytics tools
• Marketing platforms

These third parties may collect information according to their own policies.

ZORVIAO is not responsible for the practices or policies of third-party services.

11. Limitation of Liability

ZORVIAO is not responsible for any indirect, incidental, or consequential damages resulting from:

• Website use
• Product misuse
• Incorrect installation
• Vehicle compatibility issues caused by customer error

Customers are responsible for using products according to instructions and applicable safety guidelines.

12. Product Installation

Some automotive products may require installation.

Customers should follow product instructions carefully.

For products requiring professional installation, we recommend consulting a qualified technician.

ZORVIAO is not responsible for damage caused by improper installation or misuse.

13. User Reviews and Feedback

If you submit reviews, comments, photos, or other content:

You grant ZORVIAO permission to use this content for marketing and promotional purposes.

You agree that submitted content:

• Does not violate any laws
• Does not contain harmful or misleading information
• Does not infringe on third-party rights

14. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect and protect your information.

15. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be posted on this page with the updated date.

Your continued use of our website after changes are posted means you accept the revised terms.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

ZORVIAO Customer Support

Email:
service@zorviao.com

GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you shall be governed by and construed in accordance with the laws of England and Wales, excluding conflict of laws rules.All disputes arising out of or related to these Terms shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.

Company Name：WYMOND LIMITED
Registered Number：12872556
Registered Address：291767 Office Suite 29a, 3/F 23 Wharf Street, London, SE8 3GG
(this is not a returning address)